How to: Fix Errors
Troubleshooting checklist for common dashboard and client issues.
Quick Actions
- Reload the client – From the Machines page, open the
...menu and choose Reload client. - Restart the client manually – Close the executable on your machine and start it again.
- Log out and back in – Refreshes your token and resolves some authentication glitches.
- Clear browser cache – Helps when the dashboard behaves inconsistently.
Browser Extensions
Browser extensions (wallets, screenshot tools, blockers) can interfere with the dashboard. Either disable them, switch to a clean browser profile, or use an incognito window.
Dumper Showing Zero Rows
- Ensure Auto-dumper is enabled in the settings.
- Configure relevant presets (Dumper presets).
- Load enough links. Expect roughly a 5% injection rate and a 5–10% dump rate.
Task Stuck or Not Starting
- Confirm the client is still running.
- Reload the client from the Machines page.
- Restart the client directly on the machine.
- Recreate the task if the issue persists.
Dashboard Timeout Errors
- Clear the cache and reload the page.
- If that fails, try a different browser, disable VPNs, or change the OS language/locale to English (US/UK).
Proxyless Plan Asking for Proxies
- The proxy input remains visible for all plans. Proxyless customers can leave it empty.
Client Closes Immediately
- Check the machine limit (maximum of three). Delete unused machines if you hit the cap.
- Remove and re-add the failing machine if the limit is not the issue.
Missing API Key
- Refresh the Settings page. If the username is blank, the backend may be under maintenance.
- If the username appears but the key still does not copy, contact support via Discord.
Low DPM/FPM on the Scraper
- Delete
domains.db(located next toDPClient.exe) to reset the local AntiPublic filter if you want to reprocess previously scraped links. - Evaluate the quality of your dorks and keywords; weak inputs produce low filtered results.
Cannot Download Results
- Retry the task with lower threads.
- Use an incognito browser session in case extensions interfere.
- If the problem remains, reach out through the support channels.