How to: Fix Errors

Troubleshooting checklist for common dashboard and client issues.

Quick Actions

  • Reload the client – From the Machines page, open the ... menu and choose Reload client.
  • Restart the client manually – Close the executable on your machine and start it again.
  • Log out and back in – Refreshes your token and resolves some authentication glitches.
  • Clear browser cache – Helps when the dashboard behaves inconsistently.

Browser Extensions

Browser extensions (wallets, screenshot tools, blockers) can interfere with the dashboard. Either disable them, switch to a clean browser profile, or use an incognito window.

Dumper Showing Zero Rows

  • Ensure Auto-dumper is enabled in the settings.
  • Configure relevant presets (Dumper presets).
  • Load enough links. Expect roughly a 5% injection rate and a 5–10% dump rate.

Task Stuck or Not Starting

  1. Confirm the client is still running.
  2. Reload the client from the Machines page.
  3. Restart the client directly on the machine.
  4. Recreate the task if the issue persists.

Dashboard Timeout Errors

  • Clear the cache and reload the page.
  • If that fails, try a different browser, disable VPNs, or change the OS language/locale to English (US/UK).

Proxyless Plan Asking for Proxies

  • The proxy input remains visible for all plans. Proxyless customers can leave it empty.

Client Closes Immediately

  • Check the machine limit (maximum of three). Delete unused machines if you hit the cap.
  • Remove and re-add the failing machine if the limit is not the issue.

Missing API Key

  • Refresh the Settings page. If the username is blank, the backend may be under maintenance.
  • If the username appears but the key still does not copy, contact support via Discord.

Low DPM/FPM on the Scraper

  • Delete domains.db (located next to DPClient.exe) to reset the local AntiPublic filter if you want to reprocess previously scraped links.
  • Evaluate the quality of your dorks and keywords; weak inputs produce low filtered results.

Cannot Download Results

  • Retry the task with lower threads.
  • Use an incognito browser session in case extensions interfere.
  • If the problem remains, reach out through the support channels.

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